Shipping policy
When you place an order from our store, we want to ensure that your items are shipped to you in a safe and timely manner.
Here's what you can expect from our shipping process:
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Processing time: Once you place your order, we typically require 1-3 business days to process your order. During this time, we will prepare your items for shipment and ensure that they are in good condition.
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Shipping carrier: We work with trusted shipping carriers to ensure that your package arrives to you safely and on time. You can select the shipping time option in the checkout page.
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Shipping options: We offer a range of shipping options, including standard and expedited shipping. The shipping cost will depend on the weight and size of your order.
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Estimated delivery time: Once your package has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your package and get an estimated delivery date. Please note that delivery times may vary depending on your location and shipping carrier.
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Packaging: We take great care in packaging your items to ensure they arrive in excellent condition. Clothing items are typically folded neatly and placed in a shipping bag or box. Crystals, Statues, and other delicate items are typically wrapped in protective packaging and placed in a shipping box.
We aim to make the shipping process as easy and stress-free as possible for our customers. If you have any questions about our shipping process, please don't hesitate to contact us support@kalavibes.com.
IN-STORE PICKUP:
If you live in Tucson, Arizona, United States, pick up your online purchase at KalaVibes store in Tucson Mall to avoid shipping charges and delivery hassle.
Order placed are usually ready within 24 hour.
Curbside pickup are not available.
Once the order is ready you will receive an email. If you cannot make it on the available day, we will hold your order at the store for 7 days.